Elmington
  • Cincinnati, OH, USA
  • Hourly
  • Full Time

At Elmington Property Management, we do things a little differently. We're not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn't have to be boring.


Our motto? Forget the Ordinary.


We are seeking a Rock Star Customer Service Agent!
At Elmington, you are the energy and brand of the community. You will be the primary communicator to prospects, residents, vendors, and your market.

Each Elmington community is its own living, breathing corporation. It has income and expenses, debt and a bottom line - all of which we will look to you to help optimize. Along with this responsibility comes a very high level of expectation. We are asking you to be an integral part of a multi-million dollar
company. At Elmington, you will be pushed to Forget The Ordinary & Think Like an Owner. Every day.


To be an effective Customer Service Agent at Elmington, you will need to:

  • Have a great attitude
  • Think BEYOND the box
  • Work with passion
  • Have a tireless work ethic
  • Be confident
  • Take pride in your work
  • Be a good listener
  • Offer a solution with every problem
  • Go above and beyond for your residents


Your Key Job Responsibilities will be to:

  • Be the positive energy and brand of the community
  • Be the primary communicator to prospects, residents, vendors, and your market
  • Have a positive and magnetic personality
  • Think creatively and go way beyond the box by conceptualizing new ideas to improve the business
  • Work with passion and take pride in what you do, always with a good attitude even in difficult situations
  • Be an effective listener who offers helpful solutions
  • Possess great energy, enjoy challenges, and constantly set and reach new goals

Essential Functions of Your Role Include, but are not limited to:

  • Professional verbal and written communication
  • Administrative and organizational tasks
  • Presenting a professional image
  • Customer service
  • Preparing, locating and compiling information and documents
  • Following all company policies and procedures

Benefits:

  • 11 paid holidays, 2 weeks of Paid Time Off your first year and a paid day off to celebrate your birthday.
  • Insurance medical, dental, vision, life
  • Flexible Spending Account.
  • Prepare for your future with 401K.
  • Long term & short term disability.
  • Elmington Elevates participate in Elmington's way of giving back by serving our communities.
  • Empowerment to Think Like an Owner and deliver results.
  • The opportunity to Forget the Ordinary.
  • Property growth from 700 units in 2014 to almost 22,500 today.
  • No ceiling to your career growth. It's up to you!


The Elmington Experience


We're creating a different kind of company at Elmington. We promise we will be never be ordinary, which we hope you can see by this job description. There will be many days you simply aren't comfortable. You will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways. With that said, we know Elmington is not for everyone. BUT, if you believe in yourself, enjoy a challenge and appreciate working with exceptional people, then Elmington could very well be the last company you ever work for.


Are you ready to FTO? It's time to TLO!


The company will recruit, hire, train, promote, and compensate its employees based upon factors such as work quality, behavior, training, and experience. In compliance with local, state, and federal laws, we provide equal employment opportunity regardless of race, color, creed, national origin, protected age category, gender, sexual orientation, religion, marital status, military status, or physical or mental disability of any individual who is otherwise qualified.


Elmington
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